Versalux Archilux is committed to providing you with the best possible customer service experience. Versalux is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
COLLECTION OF YOUR PERSONAL INFORMATION
There are many aspects of the site which can be viewed without providing personally identifiable information. However, users requesting to (a) join our mailing list or (b) have us respond to an online inquiry are required to submit personally identifiable information for us to process the request. Additionally, some downloadable documentation prompts you, the user, to enter some personally identifiable information – this is not mandatory for the site functionality.
SHARING OF YOUR PERSONAL INFORMATION
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service.
USE OF YOUR PERSONAL INFORMATION
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
ACCESSING YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Versalux reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Call: (03) 8878 2000
PO Box 443
Mitcham, VIC 3132,